Goat Outdoor, Inc. dba Goat Boxco Privacy Policy

Effective Date: September 10, 2020

Goat Outdoor, Inc. and its subsidiaries and affiliates (“Goat”, “we,” “us,” and "our") recognize that our customers value their privacy. This Privacy Policy ("Privacy Policy") describes our information, data collection, and other privacy practices in connection with the use of the website we operate at www.goatboxco.com (“Site”) and the email and other electronic communications between you and us.  This Privacy Policy also explains how we handle and may share or disclose Personal Information to third parties, and describes your options regarding the collection, use and disclosure of your Personal Information.

“Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you as an identifiable individual. Personal Information includes your name, gender, age, date of birth, demographic information, postal address, telephone number, account information (including usernames and passwords), email address, information about your Internet connection, payment card data and information collected through cookies and other technologies.

We respect your privacy and want you to be familiar with the measures we take to protect your Personal Information. Collectively, we refer to the Site, emails and other electronic communications as the “Services.”

This Privacy Policy covers information that we collect about you through the Services.  This Privacy Policy does not apply to information that you may provide (i) to us offline or through any other means, including on any other website other than the Site; or (ii) to third parties, including through any content or apps that link to or are accessible from the Site.  If you disclose any Personal Information relating to others, you represent that you are authorized to do so and to allow us to use this information in accordance with this Privacy Policy.

By visiting or using the Site, you consent to this version of the Privacy Policy.  As described below, this Privacy Policy may change from time to time.  If you have visited the Site previously, please review the Privacy Policy again periodically to be sure you are familiar with its present terms.  If you have any questions or concerns about the privacy or security of your information, we encourage you to contact us.

Information We Collect

Information You Provide to Us

We collect information directly from you in a number of ways, including, but not limited to:

• When you use the Services, (for example, if you order a product from us, sign up for our promotions or join our mailing list), we may collect the Personal Information that you provide.
• If you order from us through a third-party retailer, we may collect Personal Information about you from that third party, including information about your other interactions with that retailer.

• If you access the Site through social media or other third-party services, or when you review our products, “like” or tag our posts, or otherwise direct a posting to us, we may collect Personal Information about you from that service. We may also receive publicly-available Personal Information about you from your profile, photos, other pages or posts that you have “liked” and other profile data.  Your privacy settings on social media sites may restrict what information we obtain about you from them.

• Whenever you post publicly or share comments publicly, we may collect information about you that accompanies the post, including your name, username, email address, your photo or avatar, and any other information publicly accessible in your post.

• When you opt-in to our SMS marketing program, we collect your phone number and other related information. We use cookies and other tracking technologies to determine when you've abandoned your shopping cart, which may trigger SMS notifications.

Information We Collect Automatically

We use a variety of technologies to automatically collect certain information on our visitors and customers who interact with our Services.  For example, we may use browser cookies (small pieces of information stored as text files on the hard drive of your computer) and web beacons (for example, pixel tags) to speed your navigation of the Site, recognize you and your access privileges, collect certain information relating to your usage of the Services, and to identify errors.

The information we may collect includes:

- usage and identifying information about the equipment you use to access the Site, including your IP address, device model, browser information, operating system; and

- information on the pages and items you view, when and how many times you view a page or item, and related information concerning how you access the Services.  If you use multiple devices to access our site, we may associate your usage from all of your devices together.

 

Online Tracking

We will only place non-essential cookies on your hard drive with your consent.  You are free to remove these cookies at any time, and you may change or remove your consent at any time from your “My Account” page.  However, certain aspects of the Site may be inaccessible if you do not consent to our use of cookies.

Where permitted by law, we may obtain location information from the devices you use to interact with the Site.  You may choose whether and how the Site collects and uses information about your device’s location through your device’s privacy settings.  However, certain aspects of the Site may be inaccessible or not function properly if you block the use of location information.

 

Information From Other Sources

Information that you give us may be combined with other information from trusted third-party sources (including, for example, usage data and cookies collected by Google Analytics) to make our marketing efforts more efficient, correct our records and deliver your next purchase or catalog more easily.

 

Combining Your Information

We may maintain, associate and aggregate the information we collect automatically about you together with the Personal Information we collect in other ways or receive from third parties.  Doing so allows us to improve the Services and deliver a customized, personalized experience that is tailored to your interests. 

 

How We Use Your Information

We may use Personal information for business and administrative purposes, and to carry out our legal and other legitimate business interests.  Generally, we use Personal Information for the following reasons:

• Services Fulfillment and Functionality: to verify your information, process and fulfill your transactions, review and respond to your inquiries, provide you with account information and notices, send you administrative notices (including changes to our terms, conditions and policies) and to contact and communicate with you when necessary;

• Marketing: to provide you, in accordance with applicable laws and regulations, with personalized offers and advertising through the Services or other websites, social media or other services you use, and to contact you with catalogs, promotional emails, advertisements or surveys from us or our partners and affiliates.

• SMS Marketing: to send you promotional messages, cart reminders, and other communications via SMS, in accordance with your consent and applicable laws and regulations;

• Business Reporting: to analyze our users’ behavior and prepare reports on how the Services are used, and to identify, investigate and prevent activities which, in our sole discretion, violate our policies, constitute fraud, or are otherwise illegal;

• Promotional Activities: to offer you the opportunity to participate in contests, sweepstakes or other promotions sponsored by Goat or our affiliates;

• Business Improvements: To provide, measure, enhance, optimize and improve the Services and your shopping experience, to analyze the effectiveness of our marketing and promotional activities, to develop new functionality, products and services, and to provide you with customized content, advertising or recommendations;

• Legal: To carry out our obligations, manage our relationships under any contracts entered into between you and us, and comply with our legal obligations;

• For any other purposes that we disclose at the time you provide information or otherwise with your consent.

 

How We Share Your Information

We may share, sell or otherwise disclose your Personal Information for the purposes outlined in this Privacy Policy.  In general, we share your Personal Information in accordance with applicable law and in the following ways:

• Affiliates and Service Providers: We may engage third parties to perform certain services and functions on our behalf, such as maintaining the Site, processing online payments, delivering orders, analyzing usage data, providing marketing support and providing customer service. These companies have access to Personal Information needed to perform their services or functions, but may not use it for other purposes.

• Legal matters: We may share information when we believe it is appropriate (i) to comply with our obligations under applicable laws and regulations, (ii) in response to a governmental request, (iii) to enforce our Terms of Use and other agreements, or (iv) to protect the privacy, rights, safety or property of Goat, our customers, our employees or third parties.

• Business Restructuring: If circumstances arise where we decide to merge, buy, sell, divest or otherwise restructure or reorganize all or any portion of our business, customer information is typically transferred subject to the promises made in any pre-existing privacy policy (unless, of course, the customer consents otherwise). We may disclose Personal Information to the extent reasonably necessary to proceed with this restructuring activity.

• Business Partners: We do not share Personal Information with third parties who we have reason to believe use such information for their own direct marketing purposes. If you prefer that we not share your name and postal address with other companies, please see "How to remove your name from our mailing, sharing or email list" section below.

• SMS Marketing: We do not share or sell your SMS opt-in data and consent information with any third parties.

• We may disclose Personal Information for any other purpose that we disclose when you provide information or otherwise with your consent.

If we share your information with third parties as described in this Privacy Policy, the information received by those third parties will be subject to their respective privacy policies and procedures.

Anonymized, aggregated data does not constitute Personal Information, and we may use and share such anonymized, aggregated data without restriction.

 

Children’s Privacy

You must be at least 13 years of age (or older if required by law in your jurisdiction) to access or use the Services.  The Site is not intended to be used by children without the direct involvement and express approval of a parent or guardian who already has an account with us.

 

SMS Marketing Program

We offer an SMS marketing program to provide you with promotional offers, cart reminders, and other communications. By opting into this program, you consent to receive SMS messages from us. Here's how we handle your information in relation to this program:

• Data Collection: We collect your phone number and consent when you opt-in to our SMS marketing program.

• Abandoned Cart Tracking: Our website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

• Data Usage: We use your phone number to send you promotional messages, cart reminders, and other communications related to our products and services.

• Data Sharing: Your SMS opt-in data and consent information will not be shared with or sold to any third parties.

• Opt-Out: You may opt-out of our SMS marketing program at any time by following the instructions provided in our SMS messages.

 

California Residents

California residents have the right to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes.  Under the California Consumer Privacy Act of 2018, as amended (“CCPA”), certain California residents may have additional data privacy rights, such as the right to be notified about what Personal Information is collected about you, and our intended use and purpose for collecting your personal information.  In some circumstances, California residents have the right to know and access the categories or specific pieces of personal information we have collected, used, or disclosed about you over the past 12 months; the categories of sources from which the personal information is collected; and the purpose for which your personal information was collected, used, or disclosed.  In addition, certain California residents have the right to request that we transfer, to the extent feasible, Personal Information in certain forms and formats.  California residents have the right to request that we (and any applicable service provider) delete/erase your Personal Information under certain circumstances.  California residents have the right to opt-out of the sale of their personal information, and we do not sell, lease, or rent Personal Information on any individual, including minors, to a third-party for profit or other valuable consideration.  California residents have the right not to be subject to discrimination for asserting their rights under the CCPA.  If you make, or an authorized agent on your behalf makes, any request related to your Personal Information under the CCPA, we will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required under the law before addressing your request.  We may require you to match at least two or three pieces of personal information we have previously collected from you before granting you access to, or erasing, specific pieces, or categories of, Personal Information, or otherwise respond to your request.  We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein.  Please note that our SMS marketing program data, including phone numbers and consent information, is not sold or shared with third parties for their direct marketing purposes.

 

How to Remove your Name from our Mailing, Sharing or Email List and Opt-Out of Promotional Mailings

To remove your name from our mailing, sharing, or email list, you may send an email to info@goatboxco.com.  “Delete Account” must appear in the subject of the email

You may also send your request by mail to the following address:

Customer Service

ATTN: Account Deletion

10222 Pecan Park Blvd., Ste. 101, Building 1

Austin, TX 78729

 

Do Not Track Signals

Some web browsers may send “do-not-track” signals.  Because of differences in how web browsers incorporate and activate these signals, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them.  We currently do not take action in response to these signals.

 

Data Retention

The period during which we retain your Personal Information varies depending on the purpose(s) for which such information was obtained.  For example, we may retain Personal Information needed to process and fulfill your transactions for as long as you keep your account open.  In some instances, we may keep such information on our backup and disaster recovery systems even after you close your account.  In all cases, we retain your Personal Information for as long as is needed to defend our legal or business interests and to fulfill the purposes outlined in this Privacy Policy.

 

Data Localization

The information that we collect and process is retained and stored in the United States, and we do not participate in the U.S. Privacy Shield Frameworks.  In some circumstances, we may use third-party service providers that retain information and data on our behalf in the United States and in other countries.  Please be aware that information you provide to may be transferred outside the United States, and that the United States and other countries may not provide the same level of data protection as the laws in your country.  By continuing to provide us such information you hereby consent to your Personal Information being transferred to, and stored in, the United States or any other country outside your country of residence.

 

Security

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. However, no information system can be fully secure, so we cannot guarantee the absolute security of your personal information.  Moreover, we are not responsible for the security of information you transmit to the Site over networks that we do not control, including the Internet and wireless networks, and you provide us with any information and data at your own risk.  To the extent permitted by law, we are not liable or otherwise responsible for any data incidents that may compromise the confidentiality, integrity, or security of your Personal Information.  The safety and security of your Personal Information also depends on you.  When you have obtained a user name and password to access the Site, you are responsible for maintaining the security and confidentiality of those account credentials and for not revealing them to others.  You must contact us immediately if you have to reason to believe that your user name or password to our Site has been compromised.

 

External Links

The Site may contain links to other websites controlled by third parties.  Those websites do not operate under this Privacy Policy, and the inclusion of such links does not imply our endorsement of the linked website.  We are not responsible for the privacy, information or other practices of any third parties.  We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

 

Changes to this Privacy Policy

We reserve the right to change or update this Privacy Policy in the future.  We will notify you about material changes to this Privacy Policy by sending a notice to the e-mail address you provided to us or by placing a prominent notice on our Web site.

 

How to Contact Us

If you have any comments or questions about this Privacy Policy, you may send an email to info@goatboxco.com with “Privacy Policy” in the subject line.

You may also contact us by mail at the following address:

 

Customer Service

ATTN: Privacy Policy

10222 Pecan Park Blvd., Ste. 101, Building 1

Austin, TX 78729

 

Effective Date

This Privacy Policy was last amended October 21, 2024.